i'm new here, whom to contact if i'm having trouble in the forum?

If you are new to this forum then you probably don't know your way around here yet so the best thing is to contact the persons in charge. In this forum we have moderators who are more than willing to help you out when you're having difficulties but because you are new maybe you don't know who to contact.

So here's how you can find the moderators that you can contact:

1. Go to "Quick Links" and from the drop down menu choose "View Forum Leaders"



2. You will then be taken to a page with a list of moderators and Admin. Once you're there see which moderator is online (green circle means online while gray circle means offline) and then click the button "Send PM" on the right side. One thing you should note is it's better to contact the moderators than our Admin (MT5 Administrator) because our Admin is a very busy person and have to do a lot of task behind the scene.



3. You will be taken to the PM page. Just write the moderator's username, the title of your problem, the detail of it and then click "Submit Message"



The moderator will read your PM once he refresh his/her browser and will reply to your PM with a guidance.

4. To solve your problems quick you can contact the following for your problems:

Bonus trading account problem - contact antifraud@instaforex.com
Activation email for attaching a trading account to the forum - contact Admin via PM
Post/thread problem - contact any Moderator.
IP problem - contact Super Moderator
Didn't get the prize from contest - contact Super Moderator
Didn't get bonus for post - contact Super Moderator
Activation email for a new account registered in the forum - contact Admin via PM
Email problem - contact Administrator via PM


Enjoy our forum and have a great day!

Ok, this info is what I'm looking for.
Thank you!

So the people in that list are the masters of this forum?
Ok I will contact them.

So the people in that list are the masters of this forum?
Ok I will contact them.

Yes, it's forum leaders list. you can contact anyone of them , you'll get a quick reply

So the people in that list are the masters of this forum?
Ok I will contact them.

You made me feel like im He-Man master of universe

So the people in that list are the masters of this forum?
Ok I will contact them.

Hi scheduled, welcome to mt5
Feel free to contact us! we'll be glad to help you

So the people in that list are the masters of this forum?
Ok I will contact them.

Well not exactly the masters, but in some ways yes you can call it that.
What we are is moderators, we work for the forum to maintain things here in this community

So yeah, like mod azmassi already mentioned you can contact any of us and we'll help you the best we can.

You made me feel like im He-Man master of universe

LOLZ
That is classic. I'd wait for it every time it is scheduled. Happy times indeed

If you are new to this forum then you probably don't know your way around here yet so the best thing is to contact the persons in charge. In this forum we have moderators who are more than willing to help you out when you're having difficulties but because you are new maybe you don't know who to contact.

So here's how you can find the moderators that you can contact:

1. Go to "Quick Links" and from the drop down menu choose "View Forum Leaders"

[ATTACH=CONFIG]61414[/ATTACH]

2. You will then be taken to a page with a list of moderators and Admin. Once you're there see which moderator is online (green circle means online while gray circle means offline) and then click the button "Send PM" on the right side. One thing you should note is it's better to contact the moderators than our Admin (MT5 Administrator) because our Admin is a very busy person and have to do a lot of task behind the scene.

[ATTACH=CONFIG]61415[/ATTACH]

3. You will be taken to the PM page. Just write the moderator's username, the title of your problem, the detail of it and then click "Submit Message"

[ATTACH=CONFIG]61416[/ATTACH]

The moderator will read your PM once he refresh his/her browser and will reply to your PM with a guidance.

Enjoy our forum and have a great day!

Okay, this is a good information for new members.
So there 12 people who lead this forum? I will contact one of them when I have trouble in this forum.

WOw nice I was looking for some help and I found the forum heroes great to have moderator list, one thing I want to share is that since morning im getting some unusual effects of forum is this normal ? like to different colors

WOw nice I was looking for some help and I found the forum heroes great to have moderator list, one thing I want to share is that since morning im getting some unusual effects of forum is this normal ? like to different colors

At the bottom of the home page there's an option to change the color and the style of display, look at the picture below

WOw nice I was looking for some help and I found the forum heroes great to have moderator list, one thing I want to share is that since morning im getting some unusual effects of forum is this normal ? like to different colors

Also note that there is an update as of today with the top bars of the forum Look through them, they look awesome!

Recently we've been experiencing some technical glitch with the forum because the IT department is doing some tweaking.
So let's bear it for a little while. I'm sure they will make the forum better.

Hello!

I am very happy with this.
thanks for info.
amjid ali shah!

Thanks

Re: I'm New Here, Whom To Contact If I'm Having Trouble In The Forum?

Nice one. I think this post is what I need at the moment. I have having some problems with my account, and I have been thinking how to go about it. Thank you very much. I will contact one of the forum leaders immediately. And I hope they offer solutions to my problems. Thanks.

OK I pleased with this information
Thank you.