kindly help me . no body reply me

Kindly help me . no body reply me

Any of the verification team from InstaForex, who help me. I was changed my name from last year. I was using the instaforex account with my new name but a few days ago my 2nd level verification was expired. I uploaded the new bank statement and they are asking me to upload additional but I have only one document. My first time 2nd level was approved on bank statement only. And this time, no one is helping me. I am old used of the instaforex. I has passed 5-6 months to me with instaforex.

Today they cancel my first level, asking me to upload additional ID identity. Because I uploaded the old ID card. I have the proof when I changed my name on ID card. And today I upload the old document. And I have no extra document for 1st level and 2nd level verification except my ID card and Bank statement. I have also proof of changing name certificate. I sent the email to verification team, but they are not interested to solve my issue.



If any moderator of the instaforex, who help me. I also filled the call back forum but not receive any call.

Kindly help me.



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I have requested but no one is interested to help me. Kindly help me. And suggest me

I have requested but no one is interested to help me. Kindly help me. And suggest me

Hey, can you provide a screenshot of the verification page from the trader cabin? Don't forget to blur any sensitive information.

Hey, can you provide a screenshot of the verification page from the trader cabin? Don't forget to blur any sensitive information.

I have uploaded again. But see what they can ask...