Not long ago i wrote a lengthy post about customer service and how to handle people in response to a seller on here who was causing themselves more problems than they were solving.
The good folk at myliveaccount.com compiled my post into a cool PDF, which you can read here:
http://www.myliveaccount.com/manual4vendors.pdf
Quite a few people appreciated my original post, despite the fact that i was half-ranting at the time. So, here it is incase it is of any help to people in the Forex business.
Carry on discussion here if you wish, add your words of wisdom - whichever side of the 'fence' you sit on this, it'd be interesting to hear if anyone has anything to add. Perhaps we can make this topic a resource to help sellers communicate better and understand the people who buy their products.
The good folk at myliveaccount.com compiled my post into a cool PDF, which you can read here:
http://www.myliveaccount.com/manual4vendors.pdf
Quite a few people appreciated my original post, despite the fact that i was half-ranting at the time. So, here it is incase it is of any help to people in the Forex business.
Carry on discussion here if you wish, add your words of wisdom - whichever side of the 'fence' you sit on this, it'd be interesting to hear if anyone has anything to add. Perhaps we can make this topic a resource to help sellers communicate better and understand the people who buy their products.
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