friends please help me!!

Mein Instaforex ka account verify nai karwa pa raha. mein nay identity card and passport ki both side send ki hain but they didnt verify my account.
ye Keh rahay hain wo

Decline reason: the same documents submitted for verification of different levels
In order to pass the second level verification, please go to the verification page of Client Cabinet and upload a scanned copy of your document that proves your identity and differs from the one used for the first level verification.

Aur mera Account Status: Beginner level verification. <<<ye show ho raha hai.

The first verification level: Not passed
The second verification level: Not passed

Please Guys Help me

deAr ap ko chahiyeh 2nu ki detail check kry k ap ny sane ki hosi y ni tu ao ko asani sy pata chal jey agar sai hain tu hmy chahiyeh zaida sy zaida megnat kry tub d ksmtabi mil
smti hmy bht mehnst krna perti hai firex k kdueh tyb ha k

dear ap ko dono level main different documents ko upload karna hota hai ap shayad aek hi documents both level main upload kar rahe hain is lie ap ke account ki verification nahi ho rahi hi

sorry dear me ap ki help nahi kar sakta kiun k mujhe khud iss ki knowledge nahi hai im new in forex so mujhe account verify karwane ka experience nahi hai me khud bonus milne k baad apne friend ki help longa account verify karwane k liye.

my dear instaforex trading account verification buht asaan hai first level verification k liye ap just apna smart id card upload kro jb first level verify ho jaye to second mein ap net billing ki copy bank statement domicile etc up load kr sakte ho

Bhai ap ko domicile ki scan copy py apna account verify krwana chaye is sy ak to ap ka account life time create hoga aur second is me ap ko koi problem nahi hogi AGR ap passport py account krwao gy to then ap ko again verify hona par skta hai..

Friend app ki identity verify ho gae hy ab app easa document upload karean jes py app ka address ho jesa k vank statement waghera ya pher bijle ka bill upload ker do to verify ho jaey ga

agar humay forex trading main ziada learning karen gay to market main bohat acha profit earn kar sakty hy so humay esmain sabar say kam karna chahiey aur tabhi hum stable reah sakty hay

Jab aap ko regrett honey ki email aati hy to aap check krain keh email kis waja sey reject hoi hy aur phir usi observation ko remove krain. Agar aik document sey account verify nahi ho raha to dosra document send kr key check kr lain. Is tarah scanning krtey waqt high resolution ka bhi khayal rakhain.

Aap ko jo regrett email aye hy, wahan check krain keh regrett honey ki kia reason hy. Aap ney jo documents send krney hain woh highly scanned documents hon. First level verification easily ho jati hy lekan second level verification main delay ho jata hy. Lekan agar aap objection ko dekhtey hoi email ka reply krain gey to account jald verify ho jaye ga.