any problem with bonuses for post, post here!

Hi to all MT5 members.

If you face trouble with bonuses for post, such as cancelled bonuses, minus balance and anything about errors, please post here.
After post here, you just need to wait because that is need a time to fix it, please your understanding.


MT5 Forum Administration will working ASAP after received your complaint.
Regards.

Re: Any problem with Bonuses for post, post here!

This really a good step for all member. I have a problem with my 44 week bonus Because First time I get 121.98$ in 44 week bonus than I again get -83.43$ for 44 week bonus. So I am not understand what's the my correct amount for 44 week.
I also get 121.98$ in my 43 week bonus.

Attached Files

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Re: Any problem with Bonuses for post, post here!

Hi to all MT5 members.

If you face trouble with bonuses for post, such as cancelled bonuses, minus balance and anything about errors, please post here.
After post here, you just need to wait because that is need a time to fix it, please your understanding.


MT5 Forum Administration will working ASAP after received your complaint.
Regards.

Again there is problem here about bonus: Just look here



Bonus for post week 44 may canceled any reason, but the affiliate bonus where I got only 0.02 cent, but deducted 12.49

Look here



Looking forward a quick response for this problem.

Re: Any problem with Bonuses for post, post here!


Hello dear, administrator and moderator something bad happened again. First, I was not received referral Commission for bonus 44 week. But, I ignore this problem. But, today my whole account goes in negative balance kindly check and solve my problem.
Regards...

Re: Any problem with Bonuses for post, post here!

i have same situation and i hope everything will be fine.. kindly look at the matter.




thanks

Re: Any problem with Bonuses for post, post here!

hi, sir i got bonus in minus for this week,why its minus?
in history its showing -25.92

Re: Any problem with Bonuses for post, post here!

This really a good step for all member. I have a problem with my 44 week bonus Because First time I get 121.98$ in 44 week bonus than I again get -83.43$ for 44 week bonus. So I am not understand what's the my correct amount for 44 week.
I also get 121.98$ in my 43 week bonus.

that is normal because there was a system problem that caused people to get the same bonus as the week 43 and some of the members were not so active in week 44 including you the negative bonus is to correct this mistake
in the other hand any member that was more active in week 44 then week43 get a second positive bonus
I guess the moderator can confirm this

Re: Any problem with Bonuses for post, post here!

well, i got deductions from my earlier credited bonus. please see the attached. thanks to all the authorities for your efforts at seeing things go back to normal.

Attached Files

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Re: Any problem with Bonuses for post, post here!

Please check this

Re: Any problem with Bonuses for post, post here!

Contest Prize Report
Contest: Guess Forex Trend
Period: 15 October - 19 October 2018
Amount: $21.42

Re: Any problem with Bonuses for post, post here!

hi, i got again issue, first i got -25.92$ bonus because of your system error i think, now i got 48.01$ bonus but my real balance is 22.95$ , sir that mistakenly bonus 25$ is deducted from my real bonus, kindly fix it



balance is showing here

Re: Any problem with Bonuses for post, post here!

same issue: first i got negative bonus then i got positive, but my bonus is not corrected before new bonus given. my account was zero: i got -9$ then got real bonus +23 so now almost have 15$. can you check issue and correct bonus ?

Re: Any problem with Bonuses for post, post here!

Please all be waited this issue is in discussion we will update you when we had any information from administration. Sorry for the trouble.

Re: Any problem with Bonuses for post, post here!

I didn't get my 45th week bonus. Please help me.

Re: Any problem with Bonuses for post, post here!

sir still issue is not solved? is there any update?because i am not trading on bonus like last time we got bonus mistakely, so this time i am not trading until issue is solved, so have any update?